Return, Refund & Cancellation Policy – Pulimark Tigerbrand

Return Policy

Pulimark Tigerbrand does not accept product returns except in cases of manufacturing defects or damage during transit. If you receive a defective or damaged product, you must notify us within 24 hours of receiving the order by emailing us at: tigerproduct.india@gmail.com

Products received in damaged condition will be eligible for a replacement or a refund.

Once your return request is placed:

• Pickup is arranged within 72 working hours.
• The product undergoes a 2-day inspection after reaching our warehouse.
• Refunds are initiated within 2 business days after inspection.
• Refund timelines depend on your payment method and bank processing time.
• If replacement is approved, replacement product will be delivered within 5-7 business days after approval.
• Returned product will be delivered within 5-7 business days after approval.
• If exchange is approved, exchanged product will be delivered within 5-7 business days after approval.

Refund Policy

If Refund is accepted, refund amount will be credited back to the original mode of payment within 5-7 working days.

Cancellation Policy

To cancel an order, please contact us with your order number at tigerproduct.india@gmail.com.

• Cancellations are processed within 1 business day after confirmation.
• Orders cannot be cancelled once dispatched.
• Refunds for prepaid orders will follow our standard refund policy.